Week 7

This week I really learned the lesson of being innovative no matter where you are and making the best of your situation. Throughout my life working in various industries, I have always come up with ways to make a company better or more productive. In a fast food Mexican restaurant, I was originally trained to be a cashier. The idea of the restaurant is for people to walk up to the front, order and then wait for their name to be called to come get their order. After they were done eating, they would get up and throw their tray away and just leave. I found this to be a bit dissatisfying for the customer and also me as a worker so I started to do things a little different. I started bringing the food to the customer where they sat. Near the end of their meal, I would walk out and see if they were going to have dessert or if they would need any to-go boxes. On top of that, I would always take their trash for them and tray so they did not have to stare at their mess while trying to talk with each other. I also came up with ways to clean faster and more effectively by focusing on areas that needed the cleaning. I tried my best to be innovative and come up with new ways to help the customer for a more satisfying experience and I was only being paid minimum wage! But it wouldn’t matter whether I was making $100 dollars and hour or $7, leaving a business better than you found it is what is important.

I want to take my innovation to my entrepreneurial life and keep making my business better everyday. Just like we learned in class, if any company in the world decides to make a better decision each day, it can become the most successful company in the world.